Report Lost or Stolen Card

If your card is ever lost or stolen, First National Bank is here to help. Report it right away and we’ll cancel the card, issue you a replacement, and protect you from fraudulent charges.

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We can help.

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If your card is lost or stolen, you should immediately report this to First National Bank and notify all of the participating merchants with whom you've set up automatic bill payments. Once First National Bank issues you a new card, you'll need to re-establish automatic bill payments with your new card at the participating merchants.

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Credit cards:

  • Please call us at 1-419-629-2761 as soon as you discover your credit card is missing.
  • If you're calling from outside the U.S., call us collect at 1-419-629-2761.
  • After normal business hours, please call 1-800-325-3678.

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Debit Cards:

  • Please call us at 1-419-629-2761 as soon as you discover your debit card is missing.
  • If you're calling from outside the U.S., call us collect at 1-419-629-2761.
  • After normal business hours, please call 1-800-554-8969.

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We'll cancel your card and issue a replacement immediately. You won't be liable for any fraudulent purchases or withdrawals from your account when you notify us promptly.

Why First National Bank?

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Local Commitment

We’re proud to serve our neighbors with personalized service, fast decisions, and deep community roots.

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Trusted Relationships

Generations of families have trusted us for reliable guidance and long-term financial support.

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Personalized Solutions

We tailor our services to fit your needs—whether you're banking in person or online.

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Relationship Focused. Service Driven.

Think Local. Think Excellence.

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